Deliveries are between 8am and 8pm on your chosen day. We'll email you with an estimated time slot the afternoon before your delivery is due. Please don't contact us to ask if we can deliver your tree at a specific time as, unfortunately, it's not possible to accommodate these requests. It's also not possible for us to give you an ETA until the afternoon before delivery is due. If you haven't seen an email from us by 8pm the day beforehand, please check your junk mail as ETAs sometimes end up there.